As a Field Service Engineer at Nissei ASB, you will be the hands-on technical representative keeping customers' injection stretch blow moulding machines running at peak performance across the US and Canada. The bulk of your time will be spent travelling to customer sites to carry out preventive maintenance, troubleshoot mechanical and electrical faults, and commission new equipment — giving you exposure to a wide range of industrial environments and the satisfaction of solving real problems in the field. When you're not on the road, you'll be back at the Smyrna, GA facility running in-house machine trials and handling day-to-day administrative tasks that keep the service operation moving. You'll go through a structured three-month onboarding programme before your first solo deployment, so you'll hit the road confident and well-prepared rather than thrown in at the deep end. This is a role where your electromechanical aptitude grows fast — each customer visit is different, and you'll build a breadth of troubleshooting experience that would take years to accumulate in a static workshop environment. Service engineers form the backbone of Nissei ASB's North American workforce, meaning your contribution is central to the business's ability to support a growing install base, retain customers, and fuel the company's continued expansion across the continent.
- Degree in Electromechanical Engineering, Mechatronics, Electrical Engineering, or a closely related discipline — or equivalent hands-on industry experience - Demonstrable electromechanical aptitude: comfortable working across both electrical and mechanical systems on industrial machinery - Ability to independently troubleshoot and diagnose faults on complex automated equipment - Willingness and ability to travel 60–80% of the time across the US and Canada, including extended trips - Must be commutable to Smyrna, GA during the initial 3-month onboarding period - Strong communication skills — you'll be the face of Nissei ASB on-site with customers - Eligible to work in the United States without sponsorship (travel to Canada also required)
- PLC programming or fault-finding experience (Mitsubishi, Siemens, Allen-Bradley, or similar) - Background in automation, industrial machinery, or capital equipment environments - Exposure to packaging, plastics processing, or blow moulding machinery - Prior commissioning experience on new equipment installations - Bilingual in English and Spanish or French (useful for broader North American customer base)